Questions, answered.

Your payment goes into escrow under a partnered custody model with licensed financial institutions. Safepay never holds funds directly, and nothing reaches the seller until you type #release.Safepay

Raise a dispute before releasing. Funds freeze until it's resolved, the seller can't touch them.Safepay

No. Safepay works entirely inside WhatsApp.Safepay

The buyer's money is locked in escrow before you start work or ship. You can see the deal is funded.Safepay

Instantly, the moment the buyer types #release.Safepay

Open a dispute. Funds stay frozen, the buyer can't pull the money back either, until it's resolved.Safepay

No. Safepay is trust infrastructure. Custody is provided through licensed financial partners.Safepay

1.5% per deal, split equally. Try the calculator on our Fees page.Safepay

Live in alpha in Nigeria, starting with Lagos. Ghana and Kenya are on the roadmap.Safepay

Yes, the bot is live and processing real deals in alpha. We're onboarding our first 50 beta sellers in Lagos.Safepay